Survival-Empowering You with Knowledge and Skills

Terms and Conditions

Effective Date: August 2024

Welcome to Survival Guide by Tina. By accessing or using our website [www.survivalguidebytina.com] and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree with these terms, please do not use our Site or services.

1. Acceptance of Terms

By using our Site and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. We may update these terms from time to time, and your continued use of our Site constitutes your acceptance of any changes.

2. Use of the Site

Eligibility:

You must be at least 18 years old to use our Site and services or have the consent of a parent or guardian.

Prohibited Activities:

You agree not to engage in any activities that could damage, disable, or impair the Site or interfere with any other party's use of the Site.
You must not use the Site for any unlawful purposes or in violation of any applicable laws or regulations.

3. Intellectual Property

Ownership:

All content on the Site, including text, graphics, logos, images, and software, is the property of Survival Guide by Tina or its licensors and is protected by intellectual property laws.

License:

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, or modify any content from the Site without our express written permission.

4. Purchases and Payments

Orders:

All purchases made through our Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason.

Pricing:

Prices for products and services are subject to change without notice. We strive to provide accurate pricing information but may not always reflect current prices.

Payment:

You agree to provide accurate and complete payment information. By submitting payment information, you authorize us to charge the applicable amount to your payment method.

5. User Content

Submission:

You may have the opportunity to submit feedback, comments, or other content. By submitting such content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display your content in connection with our Site and services.

Responsibility:

You are solely responsible for the content you submit and must ensure that it does not infringe on any third-party rights or violate any laws.

6. Links to Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the content or practices of any third-party sites. We provide these links for your convenience, and your use of third-party sites is at your own risk.

7. Disclaimer of Warranties

Our Site and services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of any content or the uninterrupted availability of the Site.

8. Limitation of Liability

To the fullest extent permitted by law, Survival Guide by Tina shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or services. Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Survival Guide by Tina, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Site, violation of these Terms and Conditions, or infringement of any third-party rights.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert State/Country], without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Insert State/Country].

11. Termination

We may terminate or suspend your access to the Site at our sole discretion, without notice, for any reason, including for violation of these Terms and Conditions.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Survival Guide by Tina

Email: [support@survivalguidebytina.com]

Address: 3200 N Dirksen Pkwy

Lot 334

Springfield, IL 62702

Return and Refund Policy

Return and Refund Policy

Effective Date: 2024

Thank you for shopping with Survival Guide by Tina . We strive to provide high-quality products and services. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Returns

Eligibility for Returns:

Products eligible for return must be in their original, unused, and undamaged condition. They must be returned within [Insert Number] days of receipt.
To initiate a return, please contact our customer service team at [support@survivalguidebytina.com] to obtain a Return Merchandise Authorization (RMA) number and return instructions.

Non-Returnable Items:

Certain items may not be eligible for return, including but not limited to digital products (e.g., eBooks, downloadable content) and any customized or personalized items.

2. Refunds

Refund Process:

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase.
Please allow [Insert Number] business days for the refund to be processed and reflected in your account.

Partial Refunds:

In some cases, a partial refund may be issued if only a portion of your order is returned, or if the returned item is not in its original condition. Shipping and handling charges are non-refundable.

3. Exchanges

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order for the desired product.

4. Shipping Costs

Return Shipping:

You are responsible for the cost of return shipping, unless the return is due to a defect or error on our part. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the return reaches us safely.

Original Shipping Fees:

Shipping fees paid on the original order are non-refundable.

5. Defective or Incorrect Items

Defective or Incorrect Items:

If you receive a defective or incorrect item, please contact us at [support@survivalguidebytina.com] within 30 days of receipt. We will provide instructions for returning the item and will cover return shipping costs in such cases.

6. Contact Us

If you have any questions or need assistance with your return or refund, please contact us at:

Survival Guide by Tina

Email: [support@survivalguidebytina.com]

Address: 3200 N Dirksen Pkwy

Lot 334

Springfield, IL 62702